What's your return policy?
SOMETIMES, YOU HAVE A CHANGE OF HEART OR THINGS JUST DIDN'T WORK OUT. WE GET IT. WE ACCEPT RETURNS WITHIN 15 DAYS OF PURCHASE AND YOU CAN RETURN YOUR PRODUCT FOR STORE CREDIT, A DIFFERENT PRODUCT, OR A REFUND TO THE ORIGINAL PAYMENT METHOD. PLEASE NOTE THE FOLLOWING EXCEPTIONS TO OUR RETURN AND EXCHANGE POLICY:
• DISCOUNTED ITEMS ARE FINAL AND CANNOT BE RETURNED OR EXCHANGED
• RETURNED ITEMS MUST HAVE TAGS
• RETURNED ITEMS MUST HAVE NO VISIBLE SIGNS OF WEAR OR USE
- WE CANNOT BE RESPONSIBLE FOR LOST OR STOLEN PACKAGES AFTER THE COURIER HAS DELIVERED THE ITEM TO THE FINAL DESTINATION
Once I have placed an order, how long will it take to receive it?
- Delivery times will vary depending on the order destination. You can view your expected parcel delivery time at any time by clicking on the link in your despatch confirmation email which will provide you our shipping partners a real-time update on your parcel status.
Do you ship products internationally?
Yes! Our International Standard Shipping Flat Rate is USD 4.99. However, we offer free shipping for orders over USD 39.99. Estimated delivery time depends on the country, but generally, it takes 5-20 business days to receive the order.
Where do you ship?
We ship worldwide.
When will my order be dispatched?
Orders placed before 12 pm (CEST) on Monday to Friday will be processed the same day. Orders placed on weekends and/ or on holidays, will be processed the following business day.